March 1, 2021
COVID-19 INFO
Are you still making drums? Is it ok to buy TreeHouse gear right now?
Yes! We are still here for you! Following all local guidance, we are safely at work and producing the same world class instruments that you're used to.
When can I expect my drums to be delivered?
Although we usually meet our production time estimates on the mark or a little early, we're starting to experience a few parts shortages. While we're busy at work doing our part making drums for customers, some standard parts are caught up in various COVID-related shipping delays. When ordering replacement parts, a “PREORDER” listing, or making a custom order, delays in acquiring some parts and heads may occur beyond our control. We will clearly communicate any such delays to you in a timely manner if your order is affected. When applicable, you can choose either to wait for the exact advertised parts to arrive or we will offer substitutes for you to consider.
Are all projects experiencing delays?
Not at all! We have many in-stocks options available. Please contact us if you have any questions.
Thanks for your patience as we continue to navigate through all this!
-Derek, Jason, and the TreeHouse Team
-Derek, Jason, and the TreeHouse Team